Delivery and return of goods

Delivery of goods

In order to ensure the quality of luxury goods and follow global standards, receiving the goods is possible in two ways:

BERGAMO store, "Sky&More" shopping center, 2nd floor, Duntes street 19A, Riga. The product can be received immediately after payment;
Free delivery of goods in Riga, Riga region and Jurmala. Delivery is provided by the shopping center "Sky&More". After payment, you will be contacted within 24 hours to clarify delivery information. Delivery is provided within two days.

Exchange and return of goods

If the product has a manufacturing defect, the buyer has the right to return the product and its original packaging to the BERGAMO store, Duntes Street 19A, within 14 calendar days after receiving the product. The merchant will assess the defect and fill out the return form. Once the defect has been confirmed by the product manufacturer, the buyer will be notified of the product exchange. The buyer is obliged to return the product to the seller in exactly the same condition and undamaged original packaging of the product in which he/she received it.

Name	Description	Lifetime
CART	The association with your shopping cart.	1 Year
CATEGORY_INFO	Allows pages to be displayed more quickly.	1 Year
COMPARE	The items that you have in the Compare Products list.	1 Year
CUSTOMER	An encrypted version of your customer id.	1 Year
CUSTOMER_AUTH	An indicator if you are signed into the store.	1 Year
CUSTOMER_INFO	An encrypted version of the customer group you belong to.	1 Year

Name	Description	Lifetime
CUSTOMER_SEGMENT_IDS	Stores your Customer Segment ID	1 Year
EXTERNAL_NO_CACHE	A flag that, indicates whether caching is on or off.	1 Year
FRONTEND	Your session ID on the server.	1 Year
GUEST-VIEW	Allows guests to edit their orders.	1 Year
LAST_CATEGORY	The last category you visited.	1 Year
LAST_PRODUCT	The last product you looked at.	1 Year
NEWMESSAGE	Indicates whether a new message has been received.	1 Year
NO_CACHE	Indicates whether it is allowed to use cache.	1 Year
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.	1 Year

Name	Description	Lifetime
MG_DNT	Allows you to restrict Adobe Commerce data collection if you have custom code to manage cookie consent on your site	1 Year
USER_ALLOWED_SAVE_COOKIE	Used for cookie restriction mode	1 Year
AUTHENTICATION_FLAG	Indicates if a shopper has signed in or signed out	1 Year
DATASERVICES_CUSTOMER_ID	Indicates if a shopper has signed in or signed out	1 Year
DATASERVICES_CUSTOMER_GROUP	Indicates a customer's group. This cookie is stored as sha1 checksum of the customer's group ID	1 Year
DATASERVICES_CART_ID	Identifies a shopper's cart actions	1 Year
DATASERVICES_PRODUCT_CONTEXT	Identifies a shopper's product interactions. This cookie contains the customer's unique quote ID in the system	1 Year

Name	Description	Lifetime
_ga	Used by Google Analytics	1 Year
_ga_*	Used by Google Analytics	1 Year

Delivery and return of goods

Delivery of goods

Exchange and return of goods

Essential

Marketing

Functionality

Statistical